BMW Gallery Covid 19 (Coronavirus) Notice to Customers
March 17 2020,
The health and safety of our customers and staff is our priority. So we’re cleaning and disinfecting our dealership daily and throughout the day, offering at-home vehicle demonstrations & personal vehicle walk-around videos, complimentary valet service for your vehicle service appointments, and optimizing our hours of operation.
Our approach to serving our customers may need to change, but our commitment will not.
If you are interested in any of our vehicles, but can't come to us, just click below to request an at-home vehicle demonstration, or to request a personalized walk-around video. Our passionate and professional product specialists will gladly make arrangements to assure they can accomodate your requests the best they could.
Valet Service
For vehicle service appointments, we would gladly come to you to pick up your vehicle, take it back to our dealership for the required service, clean & disinfect it, then return it back.
Updated Hours of Operation:
| Mon-Fri | Sat | Sun | |
| Sales | 9AM-5PM | 9AM-5PM | Closed |
| Service | 8AM-4PM | Closed | Closed |
| Parts | 8AM-4PM | Closed | Closed |
Important Message:
As the largest automotive group of Canada, Dilawri Group of Companies highest priority is Health and Safety of our community and staff. We are open for business as usual, and we will continue to ensure that everyone visiting our dealership is kept as safe as possible and will provide updates as necessary.
As an extra precaution, we taking following steps to provide healthy and safe environment to everyone.
Health and Safety Officer:
Officers assigned to all dealerships, responsible for reporting and guidance to ensure the best standard of cleanliness and staff health safety practices.
Service Work Preparation:
Upon receiving of our customer’s vehicle, Steering wheel covers and seat protectors are applied. Also, our employees are wearing gloves while working on any vehicle.
Sanitation station:
At high traffic locations we have provided hand sanitation station. Also, there are hand sanitizers available at service desks, reception and lounges. Due to shortage of hand sanitizers we may have run out of those, we encourage you to bring your own sanitizers.
Discontinuing Any type of Food Offerings:
Due to current COVID-19 situation we are temporarily discontinuing offerings of any food items while you wait for service.
Travel Restriction:
We are restricting unnecessary business travel by our staff associate. Our staff is also required to advise any type of international personal travel. Any of our employee is required to self-isolate if they have come from any international destination.
Test drive and Loaner Vehicle:
All hard and soft surfaces of our test drive and loaner vehicles are being cleaned, vacuumed and wiped down every time they are used.
In-store COVID-19 Awareness:
How to maintain respiratory hygiene, washing techniques and information is communicated through our staff via email and also posters are posted throughout our dealerships.
Dilawri Group of Companies is committed to provide Healthy and Safe environment to the guests and associates. We are closely monitoring updates of COVID-19 and will continue providing updates. Please for more information you can follow links provided below:
Alberta Updates: https://www.alberta.ca/coronavirus-info-for-albertans.aspx
Federal Updates: https://travel.gc.ca/travelling/health-safety/travel-health-notices/210
WHO Updates: https://www.who.int/emergencies/diseases/novel-coronavirus-2019
Dilawri Group of Companies appreciates your co-operation and support in this uncertain time. Contact us for any inquires.
